Police Department

Communications

To report an accident or other incident requiring immediate police assistance, DIAL 911 or:

Ben Franklin Bridge:
(856) 968-3301

Walt Whitman Bridge:
(215) 218-3701

Commodore Barry Bridge:
(856) 241-4801

Betsy Ross Bridge:
(856) 317-5901

PATCO:
(856) 963-7995

The Public Safety Communications Unit was established in 2009 and is staffed by 16 full-time Civilian Police Dispatchers and one full-time Civilian Lead Dispatcher. The unit primarily operates within the Delaware River Port Authority Police Department. Police Dispatchers are assigned to the Public Safety Communications Center.

The Public Safety Communications Center operates 24 hours a day, 365 days a year. It is responsible for sending, receiving, recording, and disseminating information using various police communications equipment (e.g., police radio, intercom, telephone, computer, and cameras, among other equipment) and coordinating the overall public safety advisory and response system.

Police Dispatchers work with local, county, and state communications systems in the State of New Jersey and the Commonwealth of Pennsylvania. They are responsible for making decisions based on established organizational and departmental policies and procedures and undergo extensive training within the confines of specified duties and responsibilities. All assigned personnel must participate in bi-annual, annual, and monthly training courses to keep up with the standards of the ever-changing environment of providing public safety and emergency services.

Aside from primarily working with the DRPA Police Department, police dispatchers must coordinate internal communications with other DRPA/PATCO departments.