Providing assistance 365 days a year
The Motorist Assistance Program (MAP) is a free service that helps motorists deal with disabled vehicles on our bridges and ramps. The program is designed to keep our bridge roadways safe, provide traffic control and offer roadside assistance.
Operating hours vary at each bridge, but are generally during daylight hours. If a MAP vehicle is unavailable, DRPA police will assist drivers of disabled vehicles contact a towing service for further help.
What types of services do MAP operators provide?
- Assist disabled vehicles
- Change flat tire, if the motorist has a spare
- Jump-start weak battery
- Supply emergency gasoline, diesel or water
- Provide courtesy use of a telephone
- Assist in contacting a towing service (at motoristís expense) for further help as necessary
- Serve as first responders to maintenance issues (clean up debris, control fuel spills, etc.)
- Relieve congestion and maintain the consistent flow of traffic at incident locations
Can I show my appreciation by offering the MAP operator gratuity?
The MAP operator is not allowed to accept tips or gratuities of any kind, or charge any amount for services provided. If the motorist insists on paying a gratuity, the operator can suggest that the motorist make a donation to a charity in the name of the DRPA.
Have you been assisted by a MAP truck? Click here to tell us your story.