FAQ's

How do I get a toll collector job (or another job) at DRPA?

Job Openings are posted on our website. Please visit the Employment Opportunities link.

When we advertise available positions, please submit your resume with a cover letter stating which position(s) you are interested in. Please be mindful of each position’s minimum qualifications, along with deadline dates for submission. Once we receive your information, we will evaluate your credentials to determine if you meet the minimum qualifications. At which time, if you are deemed a viable candidate, we will contact you to schedule an interview and/or invite you in for testing. Thank you for your interest in the Authority, and we wish you success with your employment search.

How do I get the senior citizen discount tickets?

The senior citizen discount program is for seniors age 65 and over. The discount tickets are valid on the four DRPA bridges. The program is strictly mail-order. To read more about the program and get an application, please click on http://www.drpa.org/drpa/senior.html

To purchase discounted senior citizen tickets for off-peak travel on the PATCO High Speed Line, stop by the Reduced Fare Program (RFP) office within Broadway Station to register and be photographed. Following registration, RFP tickets may be purchased by:

a) US mail
b) use of the drop slots adjacent to the Call for Aid phone in any PATCO station, or
c) at Broadway Station.

For more information, see http://www.drpa.org/patco/rfp.html

How can my company be notified of upcoming bids or projects?

For Engineering contracts and Purchasing bids & annual contracts, please check our website periodically under “Bids & Contracts.” We do not maintain bidders list for Engineering contracts. However, we do keep a vendors list for Purchasing. To be listed on our Purchasing bidders list, please go to http://www.drpa.org/obdeo/index.html to download the DRPA/PATCO Vendor Profile Form. Submit the completed form to us, and you will be added to our database.

I am doing a school project on bridges or PATCO, how can I get materials for research?

DRPA’s website has extensive information on our bridges and PATCO, including history timelines and our Comprehensive Annual Financial Report. If you cannot find what you are looking for on our website, please call the Corporate Communications office at 856-968-2253 or 215-218-3750 x 2253 or email Danelle Hunter, Corporate Communications Specialists at dghunter@drpa.org.

Where can I find information on lane closures?

Scheduled bridge maintenance and construction projects that may result in lane closures or ramp closures are updated at least once a week on our website under “Construction Update.”

How do I get an accident report?

Please download the Police Report Request Form. Submit the completed form with proper payment to the address listed on the form.

I’m looking for information on shipping cargo up or down the Delaware River to the ports of Philadelphia and South Jersey. Who do I call?

The Delaware River Port Authority does not oversee shipping of cargo along the Delaware River. For those matters, we suggest you call either the Philadelphia Regional Port Authority (215-426-2600), which oversees marine terminals on the Pennsylvania side of the river, or the South Jersey Port Corporation (856-541-8500), which oversees marine terminals on the New Jersey side of the river.

How do I get a Truck Permit or find out about wide load restrictions?

Please call our permit office at 856-241-4850.

E-ZPASS TOPICS

How can I apply for E-ZPass?

Visit www.ezpassnj.com for information on E-ZPass and how to apply. Or call the Service Center at 888-AUTOTOL (888) 288-6865.

I called the number on my E-ZPass but it’s disconnected. How do I reach E-ZPass now?

If you have an E-ZPass issued by DRPA from before July 2004, then the phone number printed on your E-ZPass is no longer in service. In July 2004, DRPA joined the New Jersey E-ZPass group. Customers should now call 888-AUTOTOL or 888-881-6865 or visit www.ezpassnj.com.

What happens if I go through an E-ZPass lane by mistake?

You do not need to call DRPA if you go through an E-ZPass lane by mistake at one of DRPA’s four bridges. The system is automated and cannot be interrupted. Cameras in the toll lanes automatically take pictures of vehicles that pass through E-ZPass lane without an E-ZPass. The vehicle’s license plate is run through our database of existing E-ZPass customers. If there is a match, the correct toll will be deducted from the customer’s E-ZPass account. If there is no match, the information is sent to the state’s DMV to obtain the vehicle owner’s name and address. The owner is then sent a Violation Notice requesting payment of toll plus an administrative fee. If this is your first time, we will waive the administrative fee if toll payment is made promptly.

PATCO TOPICS

Who do I call if I have lost something on PATCO?

Please call 856-772-6900 or 215-922-4600. Customer Service Agents are available 24 hours a day.

Can I leave my car at PATCO for more than 24 hours?

PATCO’s policy is that parking is limited to 24 hours. Occasionally customers have special circumstances and request an exception to this rule by calling 856-772-6968. Such requests are handled on a case by case basis. We recommended that passengers who are traveling out of town be dropped off at a PATCO station if at all possible.

Can I use a debit or credit card to purchase tickets?

At this time, PATCO accepts:

Coins in ticket vending machines (bill-changers are available in all stations),
Cash and TransitChek vouchers at cashier booths (for hours of cashier service, see Fares);
TransitChek vouchers, checks, and money orders via mail order.

PATCO does not currently accept any debit or credit cards. We plan to offer the convenience of Visa and Mastercard use to PATCO smart card customers when the new fare collection system is implemented.

Can I get a receipt for my ticket purchase?

Yes, you may have a receipt if you request the receipt when placing your order from a cashier or via mail order. Receipts are not currently available from ticket vending machines.

Can I get a receipt for parking?

No, there are no receipts for parking. The majority of PATCO parking is no charge at all times. Entrance to gated lots closest to the station costs $1 in coins between 5 and 10 a.m. After that time, simply drive slowly to the parking gate bar, and it will rise to allow you to enter.

How do I get to the airport using PATCO?

Exit PATCO at 8th/Market Streets. If arriving from New Jersey, use the stairs/escalator/elevator toward the rear of the train to gain easy access to the 8th/Market North exit from PATCO. (If arriving from another Philadelphia station, exit the train and take the stairs/escalator/elevator toward the front of the train.) Turn to your right and again to your right to enter the Gallery. Follow signs in the Gallery to SEPTA’s Market East Station, from which you can catch SEPTA’s R1 Regional Rail line to the airport.